Shopping Guide


How to Shop With Us
Accepted Forms of Payment
Ordering "The Works"
Finding Your Packing List
Choosing the Right Size
Printable Order Form
Security & Privacy Policy
Our 100% Guarantee
Returns & Exchanges
Shipping Information
View All Products
Find Your Next Adventure
Red Rock Outfitters Site Map
Customer Service - Contact Us


How to Shop with Us

Accepted Forms of Payment

    Red Rock Outfitters accepts Visa, Mastercard, Discover, and American Express credit cards. If you wish to use a check, send a copy of your complete order and a check for the full amount plus shipping to Red Rock Outfitters, 225 South Main Street, Moab, UT 84532. To do this, you may either print out our printable order form or print out your order and shipping address from your computer just before clicking "submit" at checkout.

Ordering "The Works"

    When you order items from several categories on the packing list, you'll receive a free Columbia Duffle Bag with your order. We sell this duffle bag not only because it is durable, but also because it fits perfectly inside your dry bag that will be issued upon your arrival. To order the works, you can do one of the following:

    1. Call us at (800) 566-2525 and request the works. Our friendly staff will help you find the right items for you in all the listed categories.
    2. Print the order form and fill it out with at least one item from each listed category. Add the Columbia Duffle Bag to your order and specify $0 as the price.
    3. Shop online using "The Works" checklist. Add the Columbia Duffel Bag to your order. We will not immediately process your credit card, so prior to processing, if you have ordered at least one item in each category, we will deduct the cost of the duffle bag from your order.

      Learn more about the Works »

Packing List

    To locate your trip-specific packing list, select a specific company or area in which you will be traveling and the length of your trip and view your trip-specific packing list with item recommendations. If you are planning an excursion with a company that is not listed here, you can choose a similar trip and use the packing list for ideas. Find a trip packing list »

Sizing Charts

Printable Order Form

    If you would like to order by fax or mail, simply print out this form, fill out the information, and mail it with a check or fax it with credit card information.

100% Guarantee

    Red Rock Outfitters offers a 100% Satisfaction Guarantee. If you are not completely satisfied with any item, simply return the unused item for a full refund.

Returns & Exchanges

    Instructions
    Write us a letter explaining the problem
    Enclose it with the unused item
    Include a copy of your packing list and receipt
    If exchanging an item, include new item details
    Send your box to Red Rock Outfitters

    Shipping Information
    Red Rock Outfitters
    Attn: Returns
    225 South. Main Street
    Moab, UT 84532

    Questions
    Please call us at (800) 566-2525 or (435) 259-9941
    or send an email to store@redrockoutfitters.com

Shipping Information

    Shipping and handling charges include packing, insurance, and UPS ground delivery within the continental US. For faster service (Next Day, 2-Day or 3-Day delivery) within the US or for shipping to Alaska, Hawaii or foreign destinations, call 435-259-9941 for assistance. Please use a street address rather than a PO Box.

    Order Amount Shipping & Handling
    $0.00 - 20.00 $4.95
    $20.01 - 50.00 $7.95
    $50.01 - 100.00 $11.95
    $100.01 - 200.00 $14.95
    $200.01 - up $17.95

    Order Tracking:
    If you provide us with an email address, we will send you tracking information on your shipment that will allow you to see the exact location of your shipment as well as the expected delivery date.

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Customer Service & Contact Information

    If you need additional help, please feel free to contact our friendly staff.

    Address Information:
    Red Rock Outfitters
    225 South Main Street
    Moab, Utah 84532

    Phone and Fax:
    Toll free phone: (800) 566-2525
    Local phone: (435) 259-9941
    Fax: (435) 259-8110

    Hours:
    9:00 AM to 5:00 PM Mountain Time

    Email Address:
    store@redrockoutfitters.com

    Trip Reservations & Questions:
    Please contact your vacation provider directly
    See a list of adventure travel companies »